Welcome to Quality Brakes!
At Quality Brakes (qbrakes.com), we care about your privacy. This policy explains what information we collect, why we collect it, and how we use it.
By using our website or providing your contact details, you agree to this Privacy Policy. If you disagree with the following policy, we kindly ask you not to use our website.
What Information Do We Collect?
We may collect personal data to improve our services and ensure a smooth experience. The information we may collect includes:
Communication History – When you contact us via phone, email, or chat. This information may also include Name, Email, Phone Number – when included in your email to us or provided explicitly by you over the phone.
Technical Data – IP addresses, browser types, operating systems, time spent on pages, and navigation patterns are collected through a Google Analytics account to track user interactions with the Quality Brakes Ltd website, providing insights into traffic and user behavior. This data is used to understand website performance and improve user experience, specifically:
- Understand how visitors use our site.
- Optimize website performance and usability.
- Provide personalized content.
How Do We Use Your Information?
We collect data for legitimate business purposes, including:
- Providing the service you requested – Whether it’s support, a product inquiry, or other assistance.
- Sending updates and marketing emails – But only if you’ve given us permission.
- Improving our services – Learning from feedback to enhance our services and user experience.
- Internal learning and service improvement – Training our team to provide better support.
- Legal requirements – If we’re ever required by law to share certain data.
You can unsubscribe anytime.
Where Do We Store Your Data?
Your information is stored securely on our servers, which may be located in Israel or abroad. It may also be stored in secure systems such as CRM platforms, mailing systems, or cloud-based storage solutions. We take strong security measures to protect it from unauthorized access.
Your Rights
- Access your data – Want to know what we have? Just ask.
- Update or delete your data – If something is incorrect, we’ll fix or remove it.
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Policy Updates
We may update this Privacy Policy occasionally. Any changes take effect immediately once posted on our website.
Need Help? Contact Us
info@qbrakes.com